Sign-in email didn't arrive?
A few things to try, in order.
1. Wait a moment
Mail delivery is fast but not instant. Give it a minute or two — first-time emails from a new sender are sometimes slower than subsequent ones.
2. Check your spam or junk folder
Sign-in emails come from no-reply@notify.appingenuity.co.uk. If you find one in spam, mark it as Not spam or add the sender to your contacts — that way the next link won't get filtered.
3. Make sure the address was right
Autofill sometimes substitutes a saved address that isn't the one you meant. Go back, then on the "Check your inbox" panel use the Use a different address link.
4. Still stuck?
Two options:
- Ask the person who invited you to this site. They can re-send the invitation from their admin tools.
- Email support at support@appingenuity.co.uk — please include the email address you tried to sign in with and the approximate time you tapped the button.